Niche Era Footwear Shipping Policy

 

At Niche Era, we are committed to delivering quality footwear to your doorstep with reliable and timely shipping. Please review our shipping policy to understand the details of how and when you will receive your order.

Shipping Regions

We ship our products globally, with a focus on providing a seamless experience for customers in multiple countries. Depending on your location, shipping options and times may vary.

Shipping Times

  • Processing Time: Orders are processed within 1-3 business days. Please allow additional time during peak seasons or special promotions.
  • Standard Shipping: Estimated delivery time is 8-15 business days for most regions, including the U.S., Canada, the U.K., Europe, and Australia.
  • Express Shipping (if available): Estimated delivery time is 5-7 business days. Please note, express shipping availability may vary based on your location.

For orders outside of the listed regions, shipping may take slightly longer. Exact delivery times will be provided at checkout.

Shipping Costs

  • Standard Shipping: Shipping costs are calculated based on the destination and the weight of your order. The exact amount will be displayed at checkout.
  • Free Shipping: We offer free standard shipping on orders over $100 (or the equivalent in your local currency).

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the progress of your shipment through our website or the shipping carrier’s platform.

Customs, Duties, and Taxes

For international orders, any applicable customs fees, duties, and taxes are the responsibility of the customer. These charges are not included in the product price or shipping costs. Niche Era has no control over these charges, as they vary from country to country.

Delivery Delays

While we strive to meet the estimated delivery times, occasional delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances. We will notify you of any significant delays and work to resolve the issue as quickly as possible.

Shipping Address Changes

If you need to update your shipping address, please contact our customer support team within 24 hours of placing your order. Once an order is processed and shipped, we are unable to make changes to the shipping address.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us immediately at [customer service email] with your order number and tracking information. We will assist in filing a claim with the shipping carrier and work to resolve the issue by either replacing the item or providing a refund.

Returns & Exchanges

If you wish to return or exchange an item, please refer to our [Returns & Exchange Policy](link to returns policy). Shipping fees for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.